NPS Calculator — Net Promoter Score Tool | Blackridge Research
Free ROI Tool

NPS Calculator Interactive Calculator ✦

Compute Net Promoter Score from response counts, with margin of error and benchmarks.

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500+ Companies | 150+ Countries | 200+ Sectors | Updated Daily

Your Inputs

Auto-filled with current list pricing — add to match your quote.

Your Estimated Results

Scenario:

Return multiple: Return on investment:
net of tracker cost
Payback period:
or annual investment

What this means

Trusted by 500+ companies · 150+ countries · 200+ sectors · Updated daily

Adjust the inputs above to calculate your results.

How It Works

Three steps to your number

01

Enter promoters

Number of respondents who rated 9-10.

02

Enter passives

Number of respondents who rated 7-8.

03

Enter detractors

Number of respondents who rated 0-6.

Use Cases

Who uses this calculator

Client satisfaction

measure project owner satisfaction.

Subcontractor satisfaction

track subcontractor loyalty.

Vendor satisfaction

measure supply chain relationships.

FAQ

Your questions, answered

Above 0 is good, above 50 is excellent, above 70 is world-class.
A minimum of 30-50 responses is recommended for reliable NPS.
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