AWS has opened its South America (Chile) Region to select customers, marking the company's first infrastructure Region in Chile and its third in Latin America.
The Region is currently in early access for a select group of customers, with general availability expected by the end of 2026.
USD 4 billion Chile investment for cloud infrastructure
Amazon plans to invest more than USD 4 billion in Chile to support the Region, an investment estimated to contribute more than USD 7.5 billion to Chile's GDP and support an average of 4,100 full-time equivalent jobs annually in the Chilean economy, including roles in telecommunications, construction, electricity generation, and data center operations.
First Chile Region joins global network
The new Region joins AWS's global network, which spans 39 infrastructure Regions worldwide, including the existing South America (São Paulo) and Mexico (Central) Regions in Latin America.
An AWS Region is a physical location where AWS clusters data centers. Each group of data centers is called an Availability Zone, and each Region consists of a minimum of three isolated and physically separate Availability Zones.
Each Availability Zone has independent power, cooling, and physical security and is connected via high-speed fiber optic networks. Early customers of the Chile Region include BancoEstado de Chile, BTG, Cencosud, Consorcio, Itaú, and Ripley.
Joaquín Saul, chief information officer of BTG Pactual, one of the largest investment banks and global financial services groups in Latin America, said the new AWS Region in Chile opens opportunities for the firm to keep evolving and improving its processing capacity and resilience, as well as to explore new applications of artificial intelligence.
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Why AWS is launching a Region in Chile
Organizations in Chile have been increasingly running their technology infrastructure on AWS from other Regions around the world.
The new South America (Chile) Region will allow those organizations to run workloads and store content locally, with lower latency for end users across the entire Southern Cone and neighboring markets of Argentina, Paraguay, Uruguay, Bolivia, and Peru. This area collectively represents 123 million people and approximately USD 1.5 trillion in GDP.
Chile ranks first in Latin America on the AI Readiness Index, with 78% of companies already integrating AI. The country also has a USD 2.5 billion investment pipeline for data centers and 338 active fintech firms driving demand for advanced cloud and AI infrastructure.
The Region will also support compliance for regulated industries. Chile's financial market regulator has established requirements for banks that process critical workloads using cloud services, and the country's new data protection law creates additional data residency obligations. The Region gives local organizations infrastructure to meet these requirements.
"At AWS, everything we build starts with listening to our customers, and what they told us was clear: they needed to keep their data in the country, meet regulatory requirements more easily, and give their customers faster, more reliable experiences," said Paula Bellizia, vice president of AWS for Latin America.
"Every AWS Region is built to the same security and resilience standards used by the most demanding organizations in the world, and starting today, that infrastructure is here, in Chile, and from Chile to Latin America and the world."
Services available at launch
The Region will launch with core compute, storage, networking, and database services. Foundational AI and machine learning services, including Amazon Bedrock and SageMaker AI, will be available within the first year of launch.
Customers across Chile are already using AWS to drive innovation. LATAM Airlines, Latin America's largest airline group headquartered in Chile, is using Amazon Bedrock to power an AI virtual assistant that resolves more than 32% of call center interactions without agent transfer.
Copec, Chile's largest fuel and convenience retailer, deployed a multi-agent AI system on WhatsApp that delivered eight times faster response times and a threefold reduction in abandonment.
Javier Henríquez, Technology Manager at Consorcio Seguros, one of Chile's leading financial and insurance groups, said the cloud provides critical availability and permanent backup.
"But above all, it gives us the ability to deliver better service using analytics and artificial intelligence, making every process simpler and more agile for our customers," he said.
Investing in Chilean skills and communities
Since 2017, AWS has trained more than 200,000 people in Chile on cloud skills, and the company is targeting 300,000 learners by 2028.
AWS Entrena Chile, launched in September 2026 with backing from Chile's Ministry of Science and Technology and the Ministry of Economy, is part of this skills investment in the country.
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